Shipping Policy
Introduction
Thank you for choosing Nature’s Planet for your natural wellness needs. We are committed to delivering your orders promptly and efficiently. This Shipping Policy outlines how we process, ship, and deliver your orders.
Processing Time
- Order Processing: Orders are processed within 1-2 business days (Monday-Friday, excluding holidays) from the time the order is placed.
- Order Confirmation: You will receive an order confirmation email once your order has been processed, including your order details and a tracking number.
Shipping Methods and Delivery Times
We offer a variety of shipping options to meet your needs:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
- Overnight Shipping: 1 business day
Please note that delivery times are estimates and may vary based on your location and the shipping carrier.
Shipping Rates
Shipping rates are calculated based on the weight of your order, the shipping method selected, and the delivery destination. You can view the shipping costs at checkout before completing your purchase.
Free Shipping
We offer free standard shipping on orders over $50 (before taxes and after discounts). This offer is available to orders shipped within the continental United States.
International Shipping
Currently, we only ship within the United States. We are working on expanding our shipping options to international destinations and appreciate your patience.
Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status and estimated delivery date of your order through the carrier’s website.
Address Accuracy
Please ensure that the shipping address you provide is accurate and complete. We are not responsible for orders shipped to incorrect addresses provided by the customer. If you notice an error in your shipping address, please contact us immediately at shipping@naturesplanet.com or call: 9876543210.
Lost or Damaged Packages
- Lost Packages: If your package is lost in transit, please contact us at shipping@naturesplanet.com or call +1-800-123-4567. We will work with the carrier to locate your package or provide a replacement.
- Damaged Packages: If your package arrives damaged, please take photos of the damage and contact us immediately. We will arrange for a replacement or refund based on the situation.
Contact Us
If you have any questions about our Shipping Policy or need assistance with your order, please contact us at:
Nature’s Planet
Email: shipping@naturesplanet.com
Phone: 9876543210
Thank you for shopping with Nature’s Planet. We are dedicated to providing you with the best possible service and ensuring that your order arrives safely and on time.